Privacy Policy

1. Information We Collect

When you use Leadatrix, we may collect and process the following information:

• Account information (such as name, email address, and login credentials)
• Lead data submitted by users, including message content, contact details, and inquiry information
• Technical data such as browser type, device information, and usage activity

Leadatrix does not collect WhatsApp login credentials or personal Meta account passwords.

2. How We Use Information

Information is processed solely to:

• Provide and operate the Leadatrix service
• Capture, organize, and display lead information for users
• Improve service performance and reliability
• Respond to support requests

We do not sell personal data to third parties.

3. Messaging Platforms & Third Parties

Leadatrix integrates with third-party messaging platforms, including WhatsApp.

We do not control these platforms and are not responsible for their policies or actions. Use of third-party services is governed by their respective terms and privacy policies.

Leadatrix is not affiliated with, endorsed by, or sponsored by Meta Platforms, Inc. or WhatsApp LLC.

4. Data Control & Deletion

Users have full control over their data.

• Leads and associated data can be deleted at any time directly through the Leadatrix website
• Users may request account or data deletion by contacting support

Deleted data is permanently removed from our systems unless retention is required by law.

5. Data Storage & Security

We implement reasonable technical and organizational measures to protect stored information.

• Passwords are securely encrypted
• Access to data is restricted to authorized systems only

While we take reasonable steps to secure data, no method of transmission or storage is 100% secure.

6. Acceptable Use & Misuse Prevention

Leadatrix must not be used for unlawful, abusive, deceptive, or unauthorized activities, including spam, harassment, or violations of third-party platform policies.

We reserve the right to restrict or suspend access if the Service is used in violation of applicable laws or platform requirements.

Leadatrix does not proactively monitor message content but may investigate reported or suspected misuse where required to comply with legal or platform obligations.

7. Data Retention

We retain user data only for as long as necessary to provide the Service or as required by law.

Users may delete leads or request deletion of their account at any time.

8. Children's Privacy

Leadatrix is intended for business use only and is not directed at children.

We do not knowingly collect personal data from individuals under the age of 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

10. Contact

For questions or requests related to this Privacy Policy, please contact:

📧 admin@ksrdigitalsolutions.com